All computers are built custom for each order.  We have a 2 week turnaround on building and testing the systems before being shipped.  Normally, your order will be shipped to you within 2 weeks. 

Since each computer is built custom we do not take returns. Please call or email if you have any questions at all regarding any of the items listed on our website. If any item fails to meet the manufacturers default standards then we will either replace it, or assist you with the manufacturers warranty.  If you have a problem with a computer, we will do everything in our power to resolve the issue.  All of our computer systems are built from the highest quality parts, and tested for reliability before ever shipping out of our warehouse. Computer systems are warrantied only in their original condition, we will not be held liable for a failed computer that has had many third party programs installed on. If we find this during a standard RMA we reserve the right to bill you accordingly for our time and materials.

Contact us directly with any questions regarding returns of non-computer items. A 15% restocking fee will apply to any returned items accepted back with an RMA.

You MUST have an RMA # in order to receive credit for any returned or defective items.